These days, shoppers can pick up over-the-counter medicine and prescriptions from any big chain retailer: Target, Wal-mart, Kroger, Walgreens, CVS, Rite-Aid, etc. The convenience of picking up your medicine while shopping for groceries or clothing is appealing to most people.
However, people shouldn’t be so quick to neglect using an independent pharmacy.
There are six reasons why an individual should choose to shop at an independent community pharmacy versus a big chain retailer’s pharmacy. Those six reasons are as follows:
Buying locally from an independent pharmacy supports the local economy.
When customers buy from an independent pharmacy, jobs are created for pharmacists, pharmacy technicians and other staff. Also, a large percentage of the money spent stays in the community as to going to a large chain’s headquarters located in another state.
Customers can get the “Mayberry” experience.
When people think of “The Andy Griffith Show,” one word always comes to mind: friendliness. When you shop at an independent pharmacy, you get this same disposition. In fact, it’s not uncommon for customers to develop personal relationships with the staff. The value is placed on you and not your money – unlike big chain stores, whose service mostly come with rude attitudes and long wait times. You are far more likely do develop a personal relationship with the staff at your local independent pharmacy. A personal relationship ensures great service.
Independent pharmacies have shorter wait times.
Big chain retailers seem to attract big crowds, which in turn, mean long lines. However, independent pharmacies will work to have you out in a short time. They realize that you have other things to do besides wait for your medicine.
You can choose from a variety of over-the-counter products.
Despite being major chain retailers, their pharmacy departments don’t always carry that special over-the-counter product you are looking for. Truthfully, you might discover that they carry a limited selection. When you shop at an independent pharmacy, you’ll likely to find a product that helped your mother in her younger years whenever she was sick – now available to heal you as well.
An independent pharmacy offers customers more services.
Have you ever known the big chain retailers to offer free home delivery? Better yet, do they offer home delivery at all? No, they don’t. However, independent pharmacies do. This service is great when you’re too sick to leave your home. Other services you can find at independent pharmacies are blood pressure screenings, prescription compounding, travel immunizations, large supply of durable medical equipment, medication therapy management and a host of other services. Check with your local pharmacy to see what valuable services they offer.
The owner resides in your state and not at another location.
Chain retailers are headed by corporations in big offices in big cities. Of course, they never meet the people who make their businesses a success. This differs with an independent pharmacy. The owner lives in the same state and likely interacts with the people who make his business successful; particularly since he probably still works there. Furthermore, his business is likely to be family owned.
As you can see, an independent pharmacy has a lot of advantages over large retail chains.
The sad reality is that major retailers only see customers as “business.” Fortunately, an independent pharmacy views its customers as “people they love to serve.” Thus, this is why it’s better to choose an independent pharmacy for your pharmaceutical needs versus the major retail chains.