An independent pharmacy is a pharmacy that is not part of a chain of pharmacies. You will find that your local independent pharmacy is owned by the pharmacist. The benefits of such a business is the attention to detail that can be provided and the level of customer care that can be given. Let’s be honest we all like that little bit of extra attention especially when it comes to our health care.
The world is changing… We are in a technical era whereby the majority of us have a smartphone or the latest health tech gadgets. Every year there are many new gadgets and gizmos released, all to help you take control of your health care.
Here is something that you might not know. There is now a service that has been slowly growing in the United States that allows an individual to go directly to a website to buy lab tests that are FDA approved without having to go through their doctor to order them. It is true! You can now go to a website, find a lab test that you are interested in purchasing, place your order, and you will be provided a doctor’s order, saving you time by not having to go to the Doctor’s office to request the lab. You can take your lab order to one of 4,000 Patient Service Centers provided by Laboratory Corporations of America (LabCorp) or Quest Diagnostics (Quest) where a phlebotomist will draw your blood.
The lab will test the sample and results will be received in as little as 24-48 hours, electronically. You can get your results straight to your smart phone. The labs used are the same labs used by your Doctor, but the difference is that you do not need an appointment to get tested. You can get tested the same day you place your order, and when you get the results back they are easy to understand so you can start making better health decisions based on what your risks are. This new methodology of getting lab tests can help you get the best information for your health.
You can share your results with your Doctor. You can utilize the system by asking your Doctor what tests you should get, place the order yourself, get tested that same day and get your results back faster.
They also have a service that will notify you if your results are abnormal. The moment the lab technician notes you have abnormal results you will receive a phone call notifying you. In emergency situations this service can be more effective than going to your Doctor, waiting for your Doctor to review your results and then waiting for them to notify you.
Using both an independent pharmacy and this new lab testing service can help you take control. This new lab testing service is not aiming to remove your doctor from the picture, it’s mission is to give you control of the most important part of your life- your body and your health. It can work alongside your health care provider and give you the peace of mind knowing that you are doing the best you can to stay healthy.
This new service has a name… it’s called “Personalabs”
Take a peek and see what they can do to help you save some money and more importantly take control of your health.
May 17, 2016 | rxdon
A new law is taking effect in Indiana allowing community pharmacies to offer a wider range of vaccines to the community. This law allows pharmacists to provide five different immunizations without a prescription.
Pharmacists are among the most trusted health professionals and independents are leading the way when it comes to service. This new law will allow independent pharmacies to provide vaccinations at the pharmacy without having to make a doctors appointment and delaying vaccination.
This new legislation allows the community pharmacist to vaccinate against pneumonia, tetanus, diphtheria, whooping cough, HPV infections and meningitis. And several insurance companies will cover the cost of vaccinations provided by pharmacists.
Many consumers have delayed or missed getting a needed vaccinations due to having to make an appointment with the doctor which sometimes can take weeks. We now have a streamlined process, walk in to the pharmacy ask for your vaccine which is then delivered by the pharmacist. Simple and convenient.
With over 200 independent pharmacies listed in Indiana, getting immunized couldn’t get much easier.
See our listing of independent pharmacies in Indiana.
July 2, 2013 | rxdon
The Independent Pharmacy Directory has over 16,000 pharmacies listed. Who would’ve guessed that this many locally owned and independent pharmacies still exist!
Fortunately they do, and they are set in traditionalism while carrying modern medicine as well as old fashioned remedies.
Here’s what else you can find at the pharmacies listed in the Independent Pharmacy Directory:
Fast and Friendly Service
Independent pharmacies believe in being loyal to those who keep their businesses alive. Being that it’s the customers who do this, they return this loyalty by providing customers with the “Mayberry experience”: friendliness with attention to detail.
In other words, local pharmacies are not only friendly, but they’re also dedicated to providing the best customer service – something big chain retailers don’t do.
Furthermore, no matter what region you reside in, you won’t encounter an independently owned pharmacy with a “big store attitude” i.e. we care about your business and not you.”
You’re more than just a paying customer to the staff at local pharmacies. Instead you’re a potential friend. Expect to engage in a friendly conversation with each visit while pharmacists work to address all your medicinal concerns and needs.
In addition, the pharmacy staff will work hard to fill your prescription orders fast. For regardless of their friendliness, they understand you don’t have time to stay and chat all day!
So, when you visit any of the locally, independent pharmacies listed in our directory, get ready to be serviced with pleasant conversation and a sunshine smile.
Despite their big names and big promises to help you “live better”, big chain retailers are limited in their pharmaceutical services. This is another area that locally owned pharmacies differ in.
Here are some of the services pharmacies proudly offer to their communities:
- Home IV
- $4.00 generic program
- Online refills
- Specialty Compounded Medications
- Durable Medical Equipment
- Natural health products
- Old fashioned over-the-counter remedies
- Drive thru windows (call your local pharmacy for details)
- Delivery service (call your local pharmacy for details)
And best of all, local pharmacies’ trained staff is available to help you with any questions you have regarding these services.
The locally independent pharmacies listed in the Independent Pharmacy Directory are dedicated to helping their community be healthy and save money.
While big chain pharmacy retailers come and go from communities, locally, independently owned pharmacies aren’t going anywhere. Thanks to dedicated customers, they’re staying in their beloved communities.
July 1, 2013 | rxdon
We live busy lives these days with little time to spare. So, when it comes to taking care of business such as picking up our prescription medications, we don’t have time to wait. And despite our rush, we want decent customer service.
The Two Key Factors in Customer Satisfaction
There are two factors that can establish customer satisfaction: waiting times and customer service. These important factors can make or break a business by either establishing repeat customers or making them go elsewhere.
Fortunately, a local independent pharmacy understands both factors and thrives at providing them.
Waiting times: The pharmacy staff at local independent pharmacies makes it a top priority to fill prescriptions as soon as they receive them. This, in turn, shortens wait times. So, by the time you arrive at the pharmacy, your medication is already filled and ready for pick-up. Wait times for prescriptions dropped off at the pharmacy averaged 20 minutes for independents versus 45 minutes or more for all other pharmacies according to pharmacy satisfaction data compiled by Boehringer Ingelheim.
Customer Service: There are times when a customer needs to speak to their pharmacist regarding their medication. After all, it could be a new medication that they’re unfamiliar with. Pharmacists at local independent pharmacies have the time to talk customers, and will make sure they’ve answered all their questions. Boehringer Ingelheim reports customer satisfaction at independent pharmacies tops all major chains.
The Clueless Big Chain Stores
Big chain retailers such as Wal-mart, Target, Kroger, Walgreens, CVS, Rite-Aid, etc. fail to provide these two essential factors.
Staffing at all the chains is determined by a formula created by people who work at corporate headquarters. This formula just barely allows time for the staff to fill prescriptions and complete essential functions. As a result, any minor event that takes longer than expected puts the staff behind in filling prescriptions. If you need to actually talk to the pharmacist at the big chain retailers you can expect another long wait and the time taken by the pharmacist puts the entire dispensing process even further behind.
And if for some reason they run out of medication, the chains often order from a central warehouse requiring up to a week to fill an out of stock prescription. Turn around of an out of stock medication at an independent pharmacy is usually next day.
All of this leads to poor customer service. Since customers have limited time these days, they take their business elsewhere for the sake of getting better and faster service.
And they always find that customer satisfaction at their local independent pharmacy.
So, for customers who want satisfaction along with their filled prescriptions, the local independent pharmacy is your best choice.
March 24, 2013 | rxdon
We live a society today that likes convenience right at our doorstep. The less we have to leave our homes, the better.
However, this convenience can be damaging to our health; particularly when you order your prescriptions through the U.S. mail.
The Reason Mail Order Prescriptions are Bad News
It’s common knowledge that no matter the weather – rain, sleet or sunshine, the U.S. Postal Service will deliver your mail. While letters can survive any type of weather, can the same be said for prescription drugs?
The answer is no.
During shipment, your prescription is subject to damage. This is possible because medications are exposed to extreme environmental conditions the medications were never designed to withstand.
These damaging conditions include:
- Direct sunlight
- Freezing temperatures
An example of this effect is insulin. Because it’s in liquid form, it can be greatly affected by freezing temperatures. Also, the Mayo clinic among others warns against insulin’s exposure to high summer heat. Heat can reduce insulin’s effectiveness.
Have you ever noticed that mail order medications are never shipped in clear bottles? The reason for this is the damaging effects of direct sunlight.
Furthermore, the rising temperatures inside mailboxes can cause medications like formoterol to become clumpy. This results in medications being less effective in its purposes.
In other words, buying mail order medications is just as bad as leaving it in a hot car for an extended time period.
Stay Healthy with Your Local Independent Pharmacy
Purchasing prescription drugs at your local pharmacy avoids all the previously mentioned problems. Because your medications are prepared inside a stable, room temperature environment, you don’t have to worry about any extreme weather conditions during shipping.
Also, your medications will be placed in your hands rather than your mailbox – eliminating rising temperatures. Mail order medications commonly sit in the mail box for hours before being brought into the home.
With these advantages, you know you’re getting medications that are safe and effective instead of harmful. Plus you don’t have to worry about your prescriptions being lost in the mail!
Your doctor has given you medications to keep you healthy. If they are not stored and handled correctly you are compromising their effectiveness. So, keep your health in mind by choosing to buy your medications from a local independent pharmacy and avoid the pitfalls of mail order.
March 11, 2013 | rxdon
These days, shoppers can pick up over-the-counter medicine and prescriptions from any big chain retailer: Target, Wal-mart, Kroger, Walgreens, CVS, Rite-Aid, etc. The convenience of picking up your medicine while shopping for groceries or clothing is appealing to most people.
However, people shouldn’t be so quick to neglect using an independent pharmacy.
There are six reasons why an individual should choose to shop at an independent community pharmacy versus a big chain retailer’s pharmacy. Those six reasons are as follows:
Buying locally from an independent pharmacy supports the local economy.
When customers buy from an independent pharmacy, jobs are created for pharmacists, pharmacy technicians and other staff. Also, a large percentage of the money spent stays in the community as to going to a large chain’s headquarters located in another state.
Customers can get the “Mayberry” experience.
When people think of “The Andy Griffith Show,” one word always comes to mind: friendliness. When you shop at an independent pharmacy, you get this same disposition. In fact, it’s not uncommon for customers to develop personal relationships with the staff. The value is placed on you and not your money – unlike big chain stores, whose service mostly come with rude attitudes and long wait times. You are far more likely do develop a personal relationship with the staff at your local independent pharmacy. A personal relationship ensures great service.
Independent pharmacies have shorter wait times.
Big chain retailers seem to attract big crowds, which in turn, mean long lines. However, independent pharmacies will work to have you out in a short time. They realize that you have other things to do besides wait for your medicine.
You can choose from a variety of over-the-counter products.
Despite being major chain retailers, their pharmacy departments don’t always carry that special over-the-counter product you are looking for. Truthfully, you might discover that they carry a limited selection. When you shop at an independent pharmacy, you’ll likely to find a product that helped your mother in her younger years whenever she was sick – now available to heal you as well.
An independent pharmacy offers customers more services.
Have you ever known the big chain retailers to offer free home delivery? Better yet, do they offer home delivery at all? No, they don’t. However, independent pharmacies do. This service is great when you’re too sick to leave your home. Other services you can find at independent pharmacies are blood pressure screenings, prescription compounding, travel immunizations, large supply of durable medical equipment, medication therapy management and a host of other services. Check with your local pharmacy to see what valuable services they offer.
The owner resides in your state and not at another location.
Chain retailers are headed by corporations in big offices in big cities. Of course, they never meet the people who make their businesses a success. This differs with an independent pharmacy. The owner lives in the same state and likely interacts with the people who make his business successful; particularly since he probably still works there. Furthermore, his business is likely to be family owned.
As you can see, an independent pharmacy has a lot of advantages over large retail chains.
The sad reality is that major retailers only see customers as “business.” Fortunately, an independent pharmacy views its customers as “people they love to serve.” Thus, this is why it’s better to choose an independent pharmacy for your pharmaceutical needs versus the major retail chains.
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February 16, 2013 | rxdon
The Independent Pharmacy Directory is under construction. We intend to be the number one listing service of independent pharmacies in America. Whether you are a pharmacy owner who wants to get the most exposure for your local independent drug store or you are a consumer who just wants to get the best service from a pharmacy, we are the one stop location on the internet to help you reach your goal.
We will official launch soon. As for now, if you are a pharmacy owner please feel free to add your pharmacy to our listings.
Add a pharmacy.
October 25, 2012 | rxdon